Elevate Facility Operations with Fewer Staff.

ALO is used by arenas, stadiums, ballparks, theaters, convention centers, universities, corporate campuses, hospitals, amusement and cultural parks, airports, malls, and event producers to maximize the customer experience, reduce risk, and lower costs.

Deliver a world class experience while reducing risk and lowering costs

Incident and request management, maintenance, and team communication all in one system

COMMUNICATE

One app for all team communication on all devices. Audio interface empowers frontline workers, and a dedicated crisis communications channel for urgent messages.

DISPATCH

Dispatch incidents and requests to the right staff, automate workflows, and track completion. Gain business insights and identify opportunities for improvement with analytics.

EXPERIENCE

Receive customer issues and requests in 99 languages, and engage customers with SMS, QR codes, voicemail, web & mobile app self-help and chat widgets.

INTEGRATE

Provide the most relevant information to your staff right in the ALO platform. Incorporate customer data, external informational data feeds, facility metadata, security video, and integration with legacy systems.

One app for all departments

Turn incidents, requests, and feedback into actions to delight customers and improve safety in realtime.

Incident and Request Management
Omnichannel Customer Communication
Automated and Manual Dispatch
Push-to-talk with Speech to Text
Group Chat with Text to Speech
Mobile and Desktop Live Video
Customer Feedback and NPS Surveys

Device agnostic to ensure every staff member has the right tool for their job.

Operations centers, desk staff, and executive leadership

Desktops browsers, mobile phones, and the Apple Watch

Supervisors and deskless staff

Mobile phones running iOS or Android

Frontline, eyes-forward workers

Purpose-built hardened devices with physical PTT buttons and PTT headset

We invented a new way for facilities to operate

Used by arenas, stadiums, theaters, convention centers, hotels, resorts, universities, corporate campuses, hospitals, amusement and cultural parks, airports, building, facilities, malls, and event producers.

Go to case studies →

We ❤️ Customer Success

Our customers love using ALO and we love helping them delight their customers, boost productivity, and grow revenue.

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The one word I would use to describe ALO is transformative. Before ALO we relied on radios and email for fan communication.

Matt Levin

Senior Vice President

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The one word I would use to describe ALO is progressive. They are always changing, always getting better, always growing.

Ash Harris

VP of Guest Experiences

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ALO has added value even beyond what I expected. ALO helps us communicate directly with our fans and respond faster.

Andre Seoldo

Assistant Athletic Driector

San Francisco 49ers, Levi's Stadium, Oakland Athletics, Villanova University, University of Cincinnati, Woosox, Worcester Red Sox, Polar Park, OKC Dodgers, University of Rhode Island, Dallas Zoo, San Antonio Zoo

The future of public facility operations is here.

ALO runs on iOS and Android, and can be used from Internet browsers on MacOS, Windows, and Linux. To replace legacy walkie-talkie radios, we are partnering with commercial hardware manufacturers.

Delight customers.
Reduce risk.
Boost staff productivity.

ALO is a mobile and desktop app for security and guest services providing everything from incident management to body cams and QR/SMS to radios, leading to enhanced guest satisfaction, elevated safety, reduced risk, and better staff engagement - all with lower operating costs.