Become Future-Proof Whyvenues are upgrading their IMS

ALO invented the Venue Operating System. It’s the next-generation system that will take you far beyond existing incident management systems. Everyone wants to elevate the guest experience, boost safety, reduce risk, and improve staff productivity, but present tools have reached their limits. It’s time to future-proof your venue and start implementing the first operating system built for stadiums, ballparks, arenas, and convention centers.

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10 Things ALO Can Do

1.

Type for You: Automatic transcription of radio calls improves productivity, shortens response times, and provides data for analytics

2.

Dispatch for You: Automatically dispatch routine incidents directly to the staff doing the work, allowing dispatchers to focus on urgent safety issues.

3.

Connect Guest and Staff Communication: Native integration with SMS and QR enables guests to communicate directly with staff in real-time, with all communication documented in incidents.

4.

Provide Comprehensive Data: ALO offers a magnitude more data than manual incident management systems because staff communication, guest communication, and video surveillance are included in ALO and transcribed with AI and tagged with location.

5.

Integrate Video: Seamless integration with Video Management Systems, such as Genetec, means that video clips from the VMS can be disseminated to staff instantly and attached to incidents with just a few clicks.

6.

Get the Complete Picture of each Incident: The ALO mobile app lets staff quickly stream photos, video, and audio to Command. This gives dispatchers a 360° view to respond accurately and incident reports write themselves with timestamps for all activity.

7.

Turn Staff Communication into Data: Using AI, ALO transforms staff communication into actionable data tagged with location and connected to incidents, unveiling insights on staff activity to boost productivity, reduce risk, and elevate the guest experience.

8.

Make Lawyers Love You: ALO auto-documents incidents with communication, video, and photos, providing a complete view and activity timeline of everything that happened -minimizing risk and satisfying legal teams.

9.

Onboard Your Team in an Hour: ALO is a beautifully designed, modern system built from the ground up to be easy to use and easy to configure – train your frontline staff in under an hour.

10.

Simplify Your Tools: ALO also has ADA/mobility management, body cams, crisis communication, task management, an SDK & API, and more, eliminating the need for additonal systems and siloed data.

We ❤️ Customer Success

Our customers love using ALO and we love helping them delight their customers, boost productivity, and grow revenue.

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The one word I would use to describe ALO is transformative. Before ALO we relied on radios and email for fan communication.

Matt Levin

Senior Vice President

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The one word I would use to describe ALO is progressive. They are always changing, always getting better, always growing.

Ash Harris

VP of Guest Experiences

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ALO has added value even beyond what I expected. ALO helps us communicate directly with our fans and respond faster.

Andre Seoldo

Assistant Athletic Driector

The future of public facility operations is here.

ALO runs on iOS and Android, and can be used from Internet browsers on MacOS, Windows, and Linux. To replace legacy walkie-talkie radios, we are partnering with commercial hardware manufacturers.

Delight customers.
Reduce risk.
Boost staff productivity.

ALO is a single tool for security and guest services providing everything from incident management to body cams and QR/SMS to radios, leading to enhanced guest satisfaction, elevated safety, reduced risk, and better staff engagement - all with lower operating costs.