Live event operations and security executives are often the unsung heroes of event management. Once fans and patrons are onsite at a venue, it’s the operations staff that has to manage the event and resolve a continuous stream of problems quickly and efficiently.
In the 10-4 Podcast, Gene Carr, ALO's Co-Founder will speak with some of the leading event operations executives across all industries – from music festivals, to concerts, comic-cons, conventions, and even zoos! We’ll dig in and try to understand what are the best practices in the industry and what can be learned by hearing how others approach their jobs, train their staffs and work to provide excellent customer experiences for their guests and ticket buyers.
Our first episode is with Joe Tish, the Vice President of Integrated Solutions at Patron Technology, who covers a wide range of challenging issues at recent New York Comic-Con.